Delivery & Returns
Delivery within Greece is free of charge. Delivery takes 1-2 working days and is handled by ELTA door to door service.
Delivery within EU is free of charge. Delivery takes 2-3 working days and is handled by TNT Express service.
For the rest of the world delivery charge is 15 euros. Delivery takes 5-7 working days and is handled by TNT Express service.
TAXES AND DUTIES
Delivery within the E.U is not subject to duties or any additional taxes. However, if you are a customer from a non-E.U. Country further duties might be applied. Cross-border deliveries are subject to possible inspection by the relevant Custom Authorities.
You have the right to return your order in whole or in part. The item(s) can be returned within 14 days of the order’s delivery date and exchanged for another product. LEMONDOSE does not refund customer’s order in case of return. In order for returns to be accepted, all items must be in perfect condition with security tag, original packaging and original invoice. In this case inbound shipping cost is paid by the customer, who can select the courier company of his/her preference and outbound shipping cost is covered by LEMONDOSE.
LEMONDOSE reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the returns policy detailed online. In the case of unauthorized or non-standard returns, the purchased items will be returned to the shipping address specified in the original order.
Force majeure: If due to force majeure (i.e. adverse weather conditions, strikes, etc.), the courier fails to deliver you the products within the set time-limit LEMONDOSE shall not be liable for any situation arising without its fault and shall do whatever is humanly possible for your best service.
Modification of Terms: The website www.lemondose.com reserves the right to modify or renew the terms and conditions regarding transactions. The company undertakes to update the present text for any modification of or addition to the terms.